1. Free first drafts
A free first draft is exactly that: no payment and no obligation. We keep ownership of a draft until you decide to go ahead. If you do not, we will not publish it or use your name, photos or details in it for anything else, and we delete it on request.
2. Proposals and scope
Paid work starts when you accept a written proposal by email, WhatsApp or signature. The proposal sets out what we will deliver, the timeline, the price and what is not included. Work outside that scope is agreed in writing before we start it.
3. Fees and payment
Fees, payment dates and any advance are set in the proposal. Taxes apply as required by law. Third-party costs, such as domains, paid tools, messaging fees and advertising spend, are charged at cost or paid by you directly, and we tell you about them before they are incurred. We may pause work if an invoice is more than 15 days overdue, after telling you first.
4. What you provide
You give us accurate information and the access we need, and you confirm that you have the right to the logos, photos, text and other material you give us. You review and approve drafts within a reasonable time. You are responsible for your own products, prices, offers and the claims you ask us to publish.
5. Ownership
Once you have paid for a deliverable in full, you own it: the designs, text, images we created for you and the website built for you. Your domain, hosting, social and messaging accounts and customer data stay in your name throughout. Tools, code libraries and know-how we already had, or that are used across many projects, stay ours or their owners'; you get a permanent right to use them as part of what we delivered. Third-party software and stock material are covered by their own licences.
6. Confidentiality
Both sides keep the other's confidential information private, during the project and afterwards. Our full commitment, including how we handle your materials and ideas, is on our research and confidentiality page and forms part of these terms.
7. How we use AI
We use AI tools for research, drafting, design and code. A person reviews and approves everything before it is delivered or goes live. Our responsible AI page explains how.
8. What we can and cannot promise
We do the work with care and skill, and we fix defects in what we delivered that you report within 30 days of handover, at no charge. We cannot promise search rankings, review counts, sales or the behaviour of platforms such as Google, Meta or WhatsApp, which can change their rules at any time.
9. Liability
To the extent the law allows, our total liability for any claim connected with a project is limited to the fees you paid us for that project in the three months before the claim arose, and neither side is liable for indirect losses such as lost profits. Nothing here limits liability that cannot be limited by law.
10. Ending the work
Either side can end a project with 15 days' written notice. You pay for work done up to that date, and we hand over everything you have paid for, along with your access and files.
11. Law and disputes
These terms are governed by the laws of India. We will first try to settle any disagreement by talking. If that fails, the courts at Gurugram, Haryana have jurisdiction.
12. Changes
We may update these standard terms. Changes do not affect a project already agreed unless both sides accept them in writing.
Last updated 15 November 2026. Questions: dvans.aitech@gmail.com