Dvans
Dvans / Clinics and wellness

Fewer empty chairs. Fewer missed calls.

Appointment booking and reminders on WhatsApp, a Google listing patients trust, and recall messages for the next check-up. Your front desk gets its afternoons back.

For dental, skin, physio and specialty clinics, salons and spas.

An example conversation. Names are made up.

Where it leaks today

Good clinics lose patients in small, quiet ways.

No-shows leave empty slots.

A patient forgets, nobody reminded them, and an hour of the doctor's day is gone.

The front desk answers the same questions all day.

Fees, timings, location, parking. Every call takes the receptionist away from the patient standing in front of her.

Evening enquiries wait until morning.

People look for a clinic after work. If nobody answers, they book the one that did.

Recall never happens.

The six-month check-up and the follow-up visit depend on the patient remembering.

Patients judge you on Google first.

Old photos, missing timings and unanswered reviews make a good clinic look careless.

Only unhappy patients write reviews.

Happy patients are never asked, so the listing tells the wrong story.

What we set up

Everything a patient touches, joined up.

We build it, run it every week and show you what changed. AI handles the routine work within rules you approve. A person reads it, fixes it and answers for it.

Get found

  • A website with treatments, doctors and timings
  • Google listing with photos, services and review replies
  • A page for each treatment people search for
  • Directions and parking notes that actually help

Get booked

  • Booking on WhatsApp from your real slots
  • Reminders the day before and on the day
  • One-tap reschedule instead of a no-show
  • After-hours questions answered within your rules

Bring them back

  • Recall for check-ups and follow-up visits
  • Review requests after good visits
  • Seasonal offers for salons and spas
  • Aftercare instructions you approve

Stay careful

  • No diagnosis or medical advice from the assistant
  • Reminders never name a condition
  • Consent recorded before any offers
  • Your team can read every conversation
The first month

From first draft to running.

Week one

Study and draft

We read your listing, reviews and competitors, and send a working first draft of your website.

Week two

Website and listing

The website goes live and your Google listing is fixed: photos, services, timings.

Week three

Booking on

WhatsApp booking and reminders switch on, using the slots your front desk already keeps.

Week four

Recall and reviews

Recall messages and review requests start. You get the first Monday note.

Timelines depend on how quickly we get your details and approvals. We agree them with you before we start.

Questions

Asked before you ask.

Will the assistant give medical advice?

No. It books, reminds and answers practical questions like timings and directions. Anything clinical goes to your staff.

Does it work with our clinic software?

Where your software allows it, we connect to it. If not, we work from a shared calendar your front desk already updates.

What about patient privacy?

Reminders never mention a condition or treatment, we keep only the details we need, and we follow India's data protection law. Your team decides who sees what.

We run a salon, not a clinic. Does this fit?

Yes. Booking, reminders, reviews and offers work the same way for salons, spas and studios.

What does it cost?

A fixed price for the setup, agreed before we start, and a monthly fee if you want us to keep running it. The first draft is free.