Let guests book you, not the platform.
A website with direct booking, WhatsApp replies to enquiries at any hour, pre-arrival messages, and a guest list that brings people back without a commission.
For boutique hotels, homestays, resorts, villas and B&Bs.
An example conversation. Names are made up.
Good stays lose bookings in small, quiet ways.
You pay commission on guests who already found you.
Someone sees you on Instagram or hears about you from a friend, cannot book on your site, and books through a platform instead.
Happy guests rebook through the platform.
Nobody kept their number, so the second stay costs you commission too.
Enquiries arrive at midnight.
Travellers plan late at night. By morning they have booked somewhere that answered.
The same questions, every guest.
Check-in time, food, parking, the road from the highway. Each one is a call or a message someone has to answer.
Reviews are scattered.
Your best reviews are spread across platforms, and none of them sit on a page you own.
Quiet weeks stay quiet.
Long weekends and festivals come and go without a word to past guests.
Everything a guest touches, joined up.
We build it, run it every week and show you what changed. AI handles the routine work within rules you approve. A person reads it, fixes it and answers for it.
Get found
- A website with rooms, photos and rates
- Google listing kept current
- Instagram tied to a booking button
- Your best reviews on a page you own
Get booked
- WhatsApp answers at any hour
- Secure payment links for the advance
- Your booking engine connected, if you have one
- Rates kept in line with the platforms
Host
- Pre-arrival message with directions
- Check-in and check-out details
- Local tips you approve
- A mid-stay check that problems are fixed early
Bring them back
- A guest list with consent
- Return-guest offers
- Review requests after checkout
- Messages before long weekends and festivals
From first draft to running.
Study and draft
We read your listings, reviews and photos, and send a working first draft of your website.
Website and booking
The website goes live with direct booking or a payment-link flow.
WhatsApp on
Enquiry replies and pre-arrival messages switch on.
Guest list
Review requests and return-guest messages start. You get the first Monday note.
Timelines depend on how quickly we get your details and approvals. We agree them with you before we start.
Asked before you ask.
Should we leave the booking platforms?
No. They help new guests discover you. We make sure the guests who find you some other way, and the ones who come back, can book you directly.
We use a channel manager. Will this work with it?
Usually yes. We connect to your booking engine or channel manager where it allows, so availability stays in one place.
Who handles complaints during a stay?
Your team. The assistant passes anything urgent to the person on duty straight away, with the conversation so far.
We are a single homestay. Is this too much?
No. Most small stays need a good website, a booking link and WhatsApp replies. We set up only what fits.
What does it cost?
A fixed price for the setup, agreed before we start, and a monthly fee if you want us to keep running it. The first draft is free.
See your business the way new customers will.
Send us the name. We study it and send back a working first draft. No payment, no obligation.
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